1. Acceptance of Terms

By visiting our website or making a purchase, you acknowledge that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

2. Eligibility

You must be at least 18 years old to make a purchase from our site. By placing an order, you confirm that you are legally capable of entering into a binding contract.

3. Prescription Requirement

Some products, particularly prescription medications, may require a valid prescription from a certified medical practitioner. Sairam Pharmacy reserves the right to cancel or hold such orders until the prescription is verified.

4. Product Availability

All products listed are subject to availability. In rare cases, products may be discontinued or out of stock. We will inform you and offer a refund or alternative where applicable.

5. Pricing and Payments

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change pricing at any time. Payment must be made using our secure payment gateway. Orders are processed only after full payment is received.

6. Shipping and Delivery

Orders will be shipped as per our Shipping Policy. Delivery timelines may vary based on location, product availability, and courier service.

7. Returns and Refunds

Return or refund requests will be handled as per our Return & Refund Policy. We do not accept returns for opened or used medicines unless there is a manufacturing defect or wrong item sent.

8. International Orders

Customers ordering from outside India are responsible for checking import regulations and paying any applicable customs duties, taxes, or fees in their country.

9. Use of Website

You agree not to misuse the website, hack, transmit viruses, or engage in any activity that may harm the website’s functionality or reputation.

10. Intellectual Property

All content on the website including images, logos, product descriptions, and branding is the property of Sairam Pharmacy and may not be reused or reproduced without permission.

11. Limitation of Liability

Sairam Pharmacy is not liable for any indirect, incidental, or consequential damages resulting from product use, order delays, or technical issues beyond our control.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts of Chennai, Tamil Nadu.

13. Changes to Terms

We may update these Terms & Conditions from time to time. Users are advised to review this page regularly. Continued use of the website signifies acceptance of any changes.